About twenty years ago my ears, nose and throat specialist suggested I have a diagnostic hearing test. The audiologist was Louise Frebowitz, MSPA, FAAA, CCC. What a blessing! Louise was professional, friendly, warm, understanding, and knowledgeable. Although I did not need hearing aids at that time, she took the time to listen, to instruct, to check for clarity of understanding and to offer future assistance. When the doctor retired, I thought I had lost Louise, but I located her several years later working in the office of Melissa Schwartz, DO, FAOCO, FAAOA. A second blessing! In the last few years, Louise has tested my hearing, given me sound advice, guided my steps in choosing hearing aids, while clearly explaining the “whys?” and addressing my anxieties, as well as being available for questions if further clarification was necessary. It has been my pleasure to highly recommend Louise to my friends and colleagues!